Question 1

What kind of AI applications does Matply build?

Accepted Answer

We build AI chatbots trained on your knowledge base, generative AI tools that help your team work faster, document processing automation, recommendation engines and IoT AI systems. We focus on AI that does specific useful work, not AI for its own sake.

Question 2

Do you use OpenAI or build custom models?

Accepted Answer

Both, depending on what fits your use case. For most applications, using OpenAI GPT, Google Gemini or Anthropic Claude with proper prompt engineering and retrieval-augmented generation (RAG) is faster, cheaper and more reliable than training a custom model. Custom models make sense when you have specific domain data and need performance that off-the-shelf models cannot deliver.

Question 3

How much does AI development cost?

Accepted Answer

AI development at Matply starts at Rs. 2 Lakhs for integrating a single AI feature into an existing product. A full AI chatbot with a knowledge base typically costs Rs. 6L to 15L. Custom model training and enterprise AI platforms start at Rs. 15L. After a discovery call, you get a written estimate.

Question 4

Will the AI use my company data? Is it secure?

Accepted Answer

Data security is handled explicitly from the start. For chatbot projects, your documents are stored in a private vector database, not sent to AI providers for training. We use privacy-compliant API configurations and can deploy entirely on-premise for sensitive use cases. You keep full ownership of your data throughout.

Question 5

Can you add AI features to an app we already have?

Accepted Answer

Yes. This is one of the most common requests we receive. We review your existing codebase and infrastructure, identify the right integration points and add AI capabilities without disrupting what is already working. Typical additions include AI-powered search, content generation, chatbot support and automated data processing.

Question 6

How do you measure whether the AI is working?

Accepted Answer

We define success metrics during scoping: chatbot resolution rate, reduction in support tickets, accuracy of classifications, time saved on manual tasks. We build monitoring and analytics into every AI project so you can see exactly how the system is performing and where it needs improvement.

Question 7

Can AI automation replace manual work in our operations?

Accepted Answer

Often yes. Document processing, data entry, invoice reading, scheduling, email routing and status classification are all tasks AI handles well. We map your current manual workflows and identify which ones are the best candidates for automation based on volume, repetition and current cost to your team.

Question 8

What ongoing maintenance does an AI system require?

Accepted Answer

AI systems need periodic updates as your knowledge base changes, as user queries evolve and as AI models improve. We build in monitoring so you can track when the system starts giving less accurate responses. Post-launch support is included for 3 months. After that, maintenance retainers are available.

AI App Development Company in India

What We Build Under AI Development

AI Chatbot Development

Generative AI Integration

AI Workflow Automation

NLP and Text Processing

ML Model Integration

IoT and Sensor AI

How We Deliver AI Development Projects

Discovery Call

Strategy and Scoping

Design and Prototype

Development and QA

Launch and Handover

Technologies We Use

Recent AI Development Projects

BTCC CRM — Team and Project Management

TGI Telemed — Healthcare Management System

SajPe — UPI Bill Payment App

Industries That Use Our AI Development Expertise

Why Businesses Choose Matply for AI Development

Strategy Before Code

Senior Engineers Only

Honest Timelines

3-Month Support Free

What Does AI Development Cost?

Questions About AI Development

Ready to Start Your AI Development Project?